SHOPPING 

Shopping in our web very easy, you just have to choose the articles, add them in your shopping basket and proceed to check out.

In order to complete your purchase, you will be asked to register in our shop. This will make   next purchases easier, since you will not have to register again. When you register in our safe server o place an order, all your personal information will be added to our database and will only be used to process your order. Your credit card information will not be added to our database.

You can always access, modify or cancel your personal information according to the Spanish Law of Data Protection (Ley Orgánica 15/1999 del 13 de Diciembre de Protección de Datos de Carácter Personal).

Any purchase made on our website www.petitoh.com is subject to Spanish Law.

Petit Oh! (Arrocito Investments S.L.) is a registered trademark with headquarters in Benet Mercadé 4, 08012 Barcelona, Spain.

 

PRICES

All prices are in € Euros and include Spanish V.A.T. (21%). Prices do not include shipping, which will be added at the end of your purchase.

All purchases made out of the EU, Canarias, Ceuta, Melilla and Andorra can be subject to tariffs or taxes which will be paid by the buyer according to the country’s regulations. Customs duties vary in different countries, and must be paid cash upon receipt of the order. All deliveries made to countries outside of the UE, Canarias, Ceuta, Melilla and Andorra will not be charged with V.A.T.

 All prices are subject to change without prior notice. Special offers are valid for the time stated or while stocks last.

 

PAYMENT

Payment can be made by credit card, through Paypal or by bank transfer (to a Spanish account). Paypal is an international online payment service on a secure server (SSL). It is as safe as paying with your credit card in a shop.

Credit Card

We use Caixabank secure payment server. With this system, your credit card details are entered directly into the bank's secure website, so Petit Oh! does not receive or store the information.

 

Bank Transfer

If you want to pay through bank transfer, you will receive an email with your order confirmation in which you will find the amount due and the order number.

 

Bank entity: Caixabank

Account Number: IBAN IBAN ES77 2100 4205 3922 0005 8400

SWIFT: CAIXESBBXXX

ACCOUNT NAME: Arrocito Investments S.L.

REFERENCE: Order number

 

We will send your order as soon as we receive the payment confirmation.

 

SHIPPING

Shipping expenses are calculated according to the amount of the purchase and destination.

Orders are sent using certified Spanish Mail or MRW courier depending on the shipping method you have selected..

If you want you can choose the store pick up option and collect your order in one of our three shops in Barcelona. We will send you an email when your order is ready for pick up.

Shipping Costs

 

MRW

CORREOS

Spain Peninsula

<80€ shipping 6€

>80€ free shipping

<80€  shipping 4€

>80€  free shipping

Balearic Islands

<150€  shipping 14€

>150€  free shipping

<150€  shipping 7€

>150€  free shipping

Canary Islands

<250€  shipping 25€

>250€  free shipping

<250€  shipping 15€

>250€  free shipping

 

 

 

 

 

 

United States

<250€  shipping 50€

>250€  free shipping

<250€  shipping 15€

>250€  free shipping

 

 

 

EU

Portugal, France, Italy, Luxemburgo, Germany, UK, Austria, Denmark, Finland, Sweeden, Belgium

<250€  shipping 25€

>250€  free shipping

<250€  shipping 15€

>250€  free shipping

 

 

 

Other countries

Please ask

Please ask

 

 

 

 

 

DELIVERY TERMS

 

We will take one or two working days to prepare your order in our warehouse.

Correos delivery time

Spain

3 to 4 working days

European Union

5 to 10 working days

Rest of the world

Depends on destination. In some countries orders are difficult to track through its national post service.

MRW delivery time

Spain

1 to 2 working days

European Union

4 to 6 working days

Rest of the world

Please ask

RETURNS AND EXCHANGES

 

Shipping expenses generated by changes or returns are paid by the customer unless the product is defective or mistaken.

If we have committed a mistake, first of all we apologize for that. Please send us an email and we will try to solve it as soon as possible.

You have 30 days for returns or exchanges. Changing or returning products can only be made if they have not been used, washed or altered. Products must be returned in their original packaging and must include all labels and tickets.

CHANGES

If you want to change an article for a different size or color please check that there is availability in our web and send us an email with your order number and the changes that you need.

We will confirm by email that you can change the products so you can send us the products. Once we have received them, and checked them, we will proceed to send again the desired ones using the same shipping method and with no cost for you.

RETURNS

If you want to return some items, please send them to our address. Please include your order number. Once we have received them we will proceed to the refund using the same payment as the order. Shipping costs will not be refunded.

You have 30 days for returns or exchanges. Changing or returning products can only be made if they have not been used, washed or altered. Products must be returned in their original packaging and must include all labels and tickets.

 

Petit Oh! - Tienda Online

C. Bertrán 107, local derecha

08023, Barcelona

Tel. 932379244

 

Our company does not accept liability owing to the effects of improper use of the products bought online.