PURCHASES

Shopping in our online shop is very easy, you just have to choose the articles, add them in your shopping basket and proceed to check out.

 In order to complete your purchase, you will be asked to register in our shop. This will make   next purchases easier, since you will not have to register again. When you register in our safe server o place an order, all your personal information will be added to our database and will only be used to process your order. Your credit card information will not be added to our database. You can always access, modify or cancel your personal information according to the Spanish Law of Data Protection (Ley Orgánica 15/1999 del 13 de Diciembre de Protección de Datos de Carácter Personal).

 Any purchase made on out website www.petitoh.com is subject to Spanish Law. Petit Oh! (Arrocito Investments S.L.) is a registered trademark with headquarters in Benet Mercader 4, 08012 Barcelona.

 

PRICES

 All prices are in € Euros and include Spanish V.A.T. (18%). Prices do not include shipping, which will be added at the end of your purchase.

 All purchases made out of the EU, Canarias, Ceuta, Melilla and Andorra can be subject to tariffs or taxes which will be paid by the buyer according to the country’s regulations. Customs duties vary in different countries, and must be paid cash upon receipt of the order. All deliveries made to countries outside of the UE, Canarias, Ceuta, Melilla and Andorra will not be charged with V.A.T.

 All prices are subject to change without prior notice. Special offers are valid for the time stated or while stocks last.

 

PAYMENT

Payment for your orders can be made by credit card (through Paypal) or through a bank transfer (to a Spanish account). Paypal is an international online payment service on a secure server (SSL). It is as safe as paying with your credit card in a shop.

 If you want to pay through a bank transfer, you will receive an email with your order confirmation in which you will find the amount due and the order number.

 

Bank details:

Account number: 21004205392200058400

IBAN: ES4621004205392200058400

SWIFT: CAIXESBBXXX

ACCOUNT NAME: Arrocito Investments S.L.

REFERENCE: Order number

We will send your order as soon as we receive the confirmation of your order.

 

SHIPPING

Shipping expenses are calculated according to weight and destination.

Orders are sent using certified Spanish Mail. If you live in Barcelona you have the option to pick your order in our shop in Gracia, we will call you or send you an email as soon as your order is ready.


Rates

ESPAÑA CORREOS

Up to 100 grs. 2,70 € - VAT included
101 grs./500 grs 4,15 € - VAT included
501 grs./1.000 grs. 7 € - VAT included
1.001 grs./2.000 grs. 8 € - VAT included
2.001 grs./3.000 grs. 8,5 € - VAT included
3.001 grs./4.000 grs. 9,5 € - VAT included
4.001 grs. o superior
12,5 € - VAT included

ESPAÑA CORREOS (Ceuta, Melilla, Islas Canarias)

Up to 100 grs. 2,70 € - VAT not included
101 grs./500 grs 4,15 € - VAT not included
501 grs./1.000 grs. 7 € - VAT not included
1.001 grs./2.000 grs. 8 € - VAT not included
2.001 grs./3.000 grs. 8,5 € - VAT not included
3.001 grs./4.000 grs. 9,5 € - VAT not included
4.001 grs. o superior
12,5 € - VAT not included.

EUROPA CORREOS

Up to 100 grs. 4,30 € - VAT included
101 grs./500 grs 8,3 € - VAT included
501 grs./1.000 grs. 14,5 € - VAT included
1.001 grs./2.000 grs. 18,3 € - VAT included
2.001 grs./3.000 grs. 22,5 € - VAT included
3.001 grs./4.000 grs. 23,5 € - VAT included
4.001 grs. o superior
25 € - VAT included

 CORREOS

Up to 100 grs. 5,1 € - VAT not included
101 grs./500 grs 11,9 € - VAT not included
501 grs./1.000 grs. 22,8 € - VAT not included.
1.001 grs./2.000 grs. 32,5 € - VAT not included
2.001 grs./3.000 grs. 35 € - VAT not included
3.001 grs./4.000 grs. 38 € - VAT not included
4.001 grs. o superior 40 € - VAT not included

 

DELIVERY TIMES

We prepare orders in our warehouse three times a week. That is why it can take a couple of days before your order is shipped.

Spain 2 to 4 working days
European Union 5 to 10 working days
Rest of the world Depends on destination

 

RETURNS AND CHANGES

Shipping expenses generated by changes or returns are paid by the customer unless the product is defective or we committed a mistake.

You have 14 days after receiving your purchase. Changing or returning products can only be made if they have not been used, washed or altered. Products must be returned in their original packaging and must include all labels and tickets.

For changes or returns instructions please send us an email to online@petitoh.com.

Reimbursements will be made once products are inspected using the same method as the payment was done.

Our company does not accept liability owing to the effects of improper use of the products bought online.